{"v":"<p dir=\"auto\"><strong>Background.<\/strong> Forms V2 is the new paperwork system for client visits. During a visit, staff go through an on-screen interview with the client, and the system fills in the agency&#39;s paper forms from the answers. On 29 Sep 2026 Jane showed the customer the Start of Care \/ Annual (SOC\/AO) visit on site. This issue is one item from their feedback (item <strong>E1<\/strong> in <code>docs\/ActionItems.md<\/code>).<\/p>\n<h2 id=\"user-content-what-was-asked\" dir=\"auto\">What was asked<\/h2>\n<p dir=\"auto\">On the Emergency\/Disaster form, staff shouldn&#39;t have to type the client&#39;s pharmacy and its phone number.<\/p>\n<ul dir=\"auto\">\n<li>Use it if it is already on file, or<\/li>\n<li>offer a drop-down of known pharmacies, or<\/li>\n<li>look it up on the web and fill in the phone number.<\/li>\n<\/ul>\n<h2 id=\"user-content-how-it-works-today\" dir=\"auto\">How it works today<\/h2>\n<p dir=\"auto\">Pharmacy name and phone are typed by hand.<\/p>\n<h2 id=\"user-content-decision-needed\" dir=\"auto\">Decision needed<\/h2>\n<p dir=\"auto\"><strong>Where do pharmacies come from?<\/strong><\/p>\n<ul dir=\"auto\">\n<li>Does VESTA or the customer already hold the client&#39;s pharmacy? If so, we prefill it.<\/li>\n<li>Otherwise: build a list from pharmacies staff have entered before (it grows over time), or use a public source. The NPI registry lists pharmacies as well as doctors, so the C2 lookup (#82) could serve both.<\/li>\n<\/ul>\n<h2 id=\"user-content-technical-notes\" dir=\"auto\">Technical notes<\/h2>\n<p dir=\"auto\">Elements: <code>form.emergency-disaster-form.pharmacy<\/code>, <code>\u2026pharmacy_phone<\/code>.<\/p>\n"}