{"v":"<p dir=\"auto\"><strong>Background.<\/strong> Forms V2 is the new paperwork system for client visits. During a visit, staff go through an on-screen interview with the client, and the system fills in the agency&#39;s paper forms from the answers. On 29 Sep 2026 Jane showed the customer the Start of Care \/ Annual (SOC\/AO) visit on site. This issue is one item from their feedback (item <strong>T1<\/strong> in <code>docs\/ActionItems.md<\/code>).<\/p>\n<h2 id=\"user-content-what-the-customer-asked\" dir=\"auto\">What the customer asked<\/h2>\n<p dir=\"auto\">The &#34;Explain\u2026&#34; questions (&#34;Did you go over the task guide with the client?&#34; and so on) should <strong>default to Yes<\/strong>.<\/p>\n<h2 id=\"user-content-how-it-works-today\" dir=\"auto\">How it works today<\/h2>\n<p dir=\"auto\">They start blank, so staff tap Yes on each one.<\/p>\n<h2 id=\"user-content-what-to-do\" dir=\"auto\">What to do<\/h2>\n<p dir=\"auto\">Pre-set these to Yes. Staff can still change one to No. Known elements:<\/p>\n<ul dir=\"auto\">\n<li><code>form.task-guide.*_reviewed<\/code><\/li>\n<li><code>form.things-you-may-not-do.family_scope_reviewed<\/code><\/li>\n<li>probably <code>shared.*.policies_reviewed<\/code> and <code>shared.*.rights_reviewed<\/code><\/li>\n<\/ul>\n<h2 id=\"user-content-question-to-confirm\" dir=\"auto\">Question to confirm<\/h2>\n<p dir=\"auto\">Does this apply to <strong>every<\/strong> &#34;did you explain \/ did you review&#34; question in the visit, or only the task guide ones? We suggest every one, and we&#39;ll list them for Jane to check.<\/p>\n<p dir=\"auto\">Note: a pre-ticked &#34;Yes, I explained it&#34; is something staff are attesting to. The customer should be comfortable that a default doesn&#39;t weaken it.<\/p>\n"}