{"v":"<p dir=\"auto\"><strong>Background.<\/strong> Forms V2 is the new paperwork system for client visits. During a visit, staff go through an on-screen interview with the client, and the system fills in the agency&#39;s paper forms from the answers. Form 3040 is the state&#39;s supervisory visit form. On 29 Sep 2026 Jane showed the customer the Start of Care \/ Annual (SOC\/AO) visit on site. This issue is one item from their feedback (item <strong>H5<\/strong> in <code>docs\/ActionItems.md<\/code>).<\/p>\n<h2 id=\"user-content-what-the-customer-asked\" dir=\"auto\">What the customer asked<\/h2>\n<p dir=\"auto\">The 3040 asks <em>&#34;Is a change needed in tasks or hours, or should services end?&#34;<\/em>. That is three questions in one.<\/p>\n<ul dir=\"auto\">\n<li>Ask <strong>only about tasks or hours<\/strong> (drop &#34;should services end&#34; from the visit).<\/li>\n<li>The answer must be in a <strong>set format<\/strong>, not free text.<\/li>\n<li>Answering &#34;yes, a change is needed&#34; <strong>does not edit the hours<\/strong>. It files a change request to the coordinator (#94, H4).<\/li>\n<\/ul>\n<h2 id=\"user-content-how-it-works-today\" dir=\"auto\">How it works today<\/h2>\n<p dir=\"auto\">A yes\/no question plus a free-text detail box.<\/p>\n<h2 id=\"user-content-decision-needed-from-the-customer\" dir=\"auto\">Decision needed from the customer<\/h2>\n<p dir=\"auto\"><strong>What is the set format?<\/strong> For example: Change needed: None \/ Tasks \/ Hours \/ Both, then for tasks which ones added or removed, for hours the requested new weekly hours. Also: what should print on the 3040 for &#34;should services end&#34;? Always &#34;No&#34;?<\/p>\n<h2 id=\"user-content-technical-notes\" dir=\"auto\">Technical notes<\/h2>\n<p dir=\"auto\">Elements: <code>form.forms-3040.change_needed<\/code>, <code>\u2026change_needed_detail<\/code>. Related: D4 (other &#34;several questions in one&#34; cases), #94.<\/p>\n"}