{"v":"<p dir=\"auto\"><strong>Background.<\/strong> Forms V2 is the new paperwork system for client visits. During a visit, staff go through an on-screen interview with the client, and the system fills in the agency&#39;s paper forms from the answers. Form 3040 is the state&#39;s supervisory visit form. On 29 Sep 2026 Jane showed the customer the Start of Care \/ Annual (SOC\/AO) visit on site. This issue is one item from their feedback (item <strong>H7<\/strong> in <code>docs\/ActionItems.md<\/code>).<\/p>\n<h2 id=\"user-content-what-the-customer-said\" dir=\"auto\">What the customer said<\/h2>\n<p dir=\"auto\">&#34;Does the client&#39;s schedule vary from week to week?&#34; is <strong>always No<\/strong>.<\/p>\n<h2 id=\"user-content-what-to-do\" dir=\"auto\">What to do<\/h2>\n<p dir=\"auto\">Remove the question and always print &#34;No&#34; on the 3040. Hide any follow-up questions that only appear when it is &#34;Yes&#34;.<\/p>\n<h2 id=\"user-content-technical-notes\" dir=\"auto\">Technical notes<\/h2>\n<p dir=\"auto\">Element: <code>form.forms-3040.schedule_variable<\/code>.<\/p>\n"}